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Head Office

NU living

Sanctuary House
Chamber Court
Castle Street
Worcester
Worcestershire
WR1 3ZQ

Email: [email protected]

Contact nu

To get in touch with the right team please select the option which best suits your enquiry

NU living Sales

For NU living sales enquiries
Call: 020 3151 3416

Send us a message

NU Customer Care

Tel: 0300 303 2500

Do you have something to report in a communal area of the building?

Call Hera Management Services on 0345 683 8812

How to provide feedback, make a complaint or pay a compliment

We welcome all feedback. If you would like us to pass on to a member of staff that they have done a good job or if you have an idea how we could do something better, please let us know. We also know that sometimes we get things wrong. When this happens we want to know about it so we can put things right or give an explanation. By receiving complaints, we can learn from our mistakes and make sure the same problem doesn't happen again. For all feedback, compliments and complaints, use our online form

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NU living is a trading name of Swan New Homes Ltd
Registered address:

Sanctuary House
Chamber Court
Castle Street
Worcester
Worcestershire
WR1 3ZQ

Company No. 05207468
VAT No. 732 0124 87

Incorporated on 17 August 2004