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Email: [email protected]
To get in touch with the right team please select the option which best suits your enquiry
For NU living sales enquiriesCall: 020 3151 3416
Send us a message
(New build only)
Call: 020 3151 3416
For older, re-sale Shared Ownership properties.
Call 0300 303 2500 and ask for the Leasehold Team.
Tel: 0330 222 0322
For emergencies only, outside of office hours
Call Your Home Support on 01376 519743.
Do you have something to report in a communal area of the building?
Call Hera Management Services on 0345 683 8812
We welcome all feedback. If you would like us to pass on to a member of staff that they have done a good job or if you have an idea how we could do something better, please let us know. We also know that sometimes we get things wrong. When this happens we want to know about it so we can put things right or give an explanation. By receiving complaints, we can learn from our mistakes and make sure the same problem doesn't happen again. For all feedback, compliments and complaints, use our online form
NU build Factory Address
NU living is a trading name of Swan New Homes Ltd
Company No. 05207468
Incorporated on 17 August 2004