At NU living it goes without saying that customer care is as much part of our service as selling homes; the two go hand in hand. We understand that buying your new home is one of the biggest financial commitments you are likely to make. That is why we will strive to make the experience as positive for you as we possibly can.
We welcome all feedback. If you would like us to pass on to a member of staff that they have done a good job or if you have an idea how we could do something better, please let us know. We also know that sometimes we get things wrong. When this happens we want to know about it so we can put things right or give an explanation. By receiving complaints, we can learn from our mistakes and make sure the same problem doesn't happen again. For all feedback, compliments and complaints, use our online form below.